GET TO KNOW US BETER
Who We Are
The Backyard Upgrade is the brand/store name for this website, operated by ASND PERFORMANCE ENT LLC. We help homeowners upgrade outdoor spaces with premium backyard and wellness products that are practical, durable, and built for real use.
What We Do
We curate a focused selection of high-quality outdoor and wellness categories (such as cold plunges, hot tubs, outdoor furniture, and outdoor kitchens). We prioritize clear product information and customer support before and after purchase so you can buy with confidence.
How Orders, Shipping, and Returns Work
Orders placed on our site are coordinated through trusted third-party suppliers, manufacturers, and logistics partners, and may ship from partner warehouses depending on the item.
- Shipping: Free standard shipping within the continental United States (lower 48 states) only.
- Delivery time: Typically 3–9 business days total (unless a product page states otherwise).
- Returns: Returns are handled according to our Return & Refund Policy (including eligibility, restocking fee where applicable, and return shipping responsibility). Please review our Shipping Policy and Return & Refund Policy for full details.
Business Contact Information
The Backyard Upgrade is owned and operated by ASND PERFORMANCE ENT LLC
Phone:
1-540-253-4926
Email:
support@thebackyardupgrade.com
Legal Entity Name:
ASND PERFORMANCE ENT LLC
EIN:
41-4342379
Site Name:
The Backyard Upgrade
Address:
1380 Duncan Loop South Apt 302, Dunedin, FL 34698, United States
Working Hours:
Monday to Friday, 9 AM to 5 PM EST