Orders placed on our site are coordinated through trusted third-party suppliers, manufacturers, and logistics partners, and may ship from partner warehouses depending on the item.

• Shipping: Free standard shipping within the continental United States (lower 48 states) only.
  
• Delivery time: Typically 3–9 business days total (unless a product page states otherwise).
  
• Returns: Returns are handled according to our Return & Refund Policy (including eligibility, restocking fee where applicable, and return shipping responsibility). Please review our Shipping Policy and Return & Refund Policy for full details.

Business Contact Information

The Backyard Upgrade is owned and operated by ASND PERFORMANCE ENT LLC

Phone:
1-540-253-4926

Email:
support@thebackyardupgrade.com

Legal Entity Name:
ASND PERFORMANCE ENT LLC

EIN:
41-4342379

Site Name:
The Backyard Upgrade

Address:
1380 Duncan Loop South Apt 302, Dunedin, FL 34698, United States

Working Hours:
Monday to Friday, 9 AM to 5 PM EST